Dilawar Syed

Dilawar is President at Freshdesk, heading up the cloud-based software company’s North America business overseeing enterprise sales, marketing, customer success and partnerships. Backed by Tiger Global, Accel Partners, CapitalG and Sequoia Capital, Freshdesk has rapidly grown to more than 100,000 customers globally. Prior to joining Freshdesk, Dilawar was C.E.O at Yonja Media Group and launched digital brands in the Turkish market. At Yahoo, Dilawar was responsible for the company’s platform and infrastructure strategy and business operations. Earlier in his career, Dilawar spent several years in product management at SAP and Siebel Systems.


In parallel to his entrepreneurial track, Dilawar has been a leader in civic efforts globally. As President Obama’s Commissioner for the Asian American and Pacific Islander (AAPI) communities, Dilawar led White House’s charge with AAPI entrepreneurs and small businesses across the U.S. advocating for immigration reform, and access to capital and federal government resources. Dilawar was on the front lines of the presidential campaigns as a surrogate in both Hillary Clinton and President Obama’s campaigns, stumping amongst immigrant communities in key states. He served on the Platform Committee of the DNC in 2016 and helped developed the most progressive platform in the party’s history. Following the 2016 election, Dilawar has continued his work to protect civil liberties. Dilawar is co-founder of the AAPI Victory Fund which drives voter registration and mobilization across the Asian American community.
He holds an M.B.A. from The Wharton School of the University of Pennsylvania and earned Bachelors in Computer Science and Economics from the University of Texas at Austin.